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First Transaction Canada Inc.

Resources

Plain-language answers to the questions every merchant has.

Pricing, hardware, compliance, switching — written by people who do this every day, for people who'd rather be running their business.

All guides

Guide5 min read

Understanding Interchange Fees

What interchange is, who actually sets it, and why your "rate" is only part of the story.

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Guide6 min read

Choosing the Right Clover Device for Your Business

A 4-step framework for picking the right Clover hardware — by business type, ticket volume, and physical setup.

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Guide4 min read

PCI Compliance Basics for Canadian Merchants

A plain-language overview of PCI DSS, the annual self-assessment, and what Clover does for you automatically.

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Article3 min read

Accepting Tap-to-Pay: What Canadian Customers Expect in 2026

Tap is now the default in Canada. Here is what that means for your hardware, your speed of service, and your bottom line.

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Guide5 min read

Switching Payment Providers Without Downtime

A step-by-step checklist for moving your merchant account without losing a single sale.

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Guide4 min read

Tip Pooling and Server Payouts on Clover

How to set up automatic tip distribution, cash-out reports, and stay onside with Canadian payroll rules.

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Guide4 min read

Flat Rate + Surcharge: Offset Your Processing Costs

How the Clover Merchant Surcharge Program lets you add a 2.40% fee to eligible credit card transactions — and what the rules are.

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Guide2 min read

Clover Virtual Terminal: Get Paid Without a POS

Take card payments from a phone, tablet or computer browser — no extra equipment or software required.

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Guide3 min read

Clover Gift Cards: Physical and Digital

Sell custom-branded plastic gift cards or digital cards by email and SMS — right from your Clover dashboard.

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Guide2 min read

Clover Capital: Turn Future Sales Into Working Capital

Get approved within 24 hours and repay as a small percentage of daily sales — no fixed term, payment or interest rate.

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Guide4 min read

Clover Software Plans Explained

Payments, Essentials, Services, Retail, Counter Service and Table Service — which Clover plan fits your business.

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Guide4 min read

Clover for Restaurants: Counter Service and Table Service

Restaurant POS software for quick-serve, cafés and full-service dining — plus the apps that round it out.

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Guide3 min read

Clover for Service Businesses: Booking, Scheduling and Payments

Appointment booking, reminders, staff scheduling and a branded website — all in one system for salons, spas and services.

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Frequently asked

Quick answers, real talk.

Have a question we haven't covered? Use the chat in the corner, or call us directly.

For most businesses, hardware ships within 2-3 business days once your merchant account is approved. We pre-configure your menu, taxes, and tip settings before it leaves, so you can be ringing sales the day it arrives.

Every Clover device accepts chip insert, magnetic swipe, contactless tap (including Apple Pay, Google Pay, and Interac Flash), and manual entry. Online and invoice payments are supported too.

We use transparent interchange-plus pricing — you see the actual card-network cost plus a fixed markup. No tiered "qualified / non-qualified" hide-the-margin pricing. We will read your current statement with you to show the difference.

No. Phone, email, and on-site support during business hours is included with every merchant account. You speak to a person, not a menu.

Clover devices are locked to a specific processor, so they cannot transfer between providers. That is true industry-wide. We make sure you own your device outright — no lease — so there is no surprise buyout if the relationship changes.

Funds settle next business day by default. Same-day funding is available for an additional fee on most accounts.

Ready when you are

Make your first transaction with us a great one.

Tell us about your business — we'll recommend the right Clover setup and walk you through pricing line by line.